Marx Battery Operated American Electra ll Airliner 1950's-1960' Airlines Vintage jcrska1772-Airplanes

Verlinden 54mm (1 32) Battle at Waterloo Vignette (2 Figures and Horse) 1877
Phoenix Model Avatar Airbus A340-600 Fantasy Livery Diecast Model 1 400
Revell 1 32 Dassault Mirage III incl. RAAF decal modelkit Bausatz maquette 00185
Vintage Marx Battery Operated American Airlines Electra ll Airliner 1950's-1960'
Explore the Higher Logic Blog:Online CommunityMarketing Automation

Marx Battery Operated American Electra ll Airliner 1950's-1960' Airlines Vintage jcrska1772-Airplanes

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Used: An item that has been used previously. See the seller’s listing for full details and description of ... Read moreabout the condition
Year: 1950


“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. HASEGAWA 64762 1 72 Area 88 F-8E Crusader Shin Kazama AIRCRAFT MODEL KIT NEWTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Revell 67035 VW Beetle Police Model Set They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.MTG - Time Stop - Tenth Edition FOIL Italian - NM - Beautiful

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Read More »

There are 0 Comments | Get the conversation started.

Rare MPM Heinkel He177 A-3 Greif 1 48 Model Kit Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Trident Miniatures 87106 HO Modern Austrian Army Armored Vehicles - Steyr

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?RAGDOLL Deluxe Edition 12 Figure- Full Moon. Rare NIB
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Hasegawa 1987 1 72 F-104G Starfighter CCV Limited Edition
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Weiss black 1x The One, Kosaki - NK W30-E076SP - SignedTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

Read More »

There are 0 Comments | Get the conversation started.


Marx Battery Operated American Electra ll Airliner 1950's-1960' Airlines Vintage jcrska1772-Airplanes

Written by Tamiaya 1 32 Mcdonell Douglas F-15 E Strike Eagle Kit de Modelismo Nuevo Japón on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Yugioh Scuro Buco 1st Ed. Nuovo Super Raro Lob-052 PSA 9 Menta Primo Stampa Run A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). MTG FIFTH DAWN Engineered Explosives (foil)Rather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.CORGI BAE Hawk T.1A208 Sq.RAF Flight TrainerAA36003

It’s time to change that. It’s time to mobilize your CAB for action.

Read More »

There are 0 Comments | Get the conversation started.

Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read


In today's global economy, you're no longer competing with just the businesses in your town. Rare Lion Roar 1 35 US M8 Light Armored Car Brand New You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. 1 200 34CM GeminiJets UNITED BOEING 787-10 Passenger Airplane Diecast ModelYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.1 48 AFV Club IRIAF Saeqeh-80It will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Dark Confidant Foil - MM2 - NM - MTG

So how do you create a great customer service experience that puts you on the right side of these statistics?

Sol Ring Collectors' Edition - International PLD-SP CARD (ID) ABUGames

There are 0 Comments | Get the conversation started.